Vehicle Recovery, Roadside Assistance & Vehicle Transport Services
247 Road Assistance provides 24/7 vehicle recovery, breakdown assistance and vehicle transportation across our local service area, with planned vehicle transport available for suitable journeys further afield.
From roadside breakdowns and accident recovery to non-running vehicles, auction collections and planned vehicle transport, explore our services below or contact us if you are unsure which option best matches your situation.
Tell Us What's Happened
Provide your vehicle details, collection location, intended destination and information about the problem. Tell us whether the vehicle starts, rolls and steers and about any access or loading issues you are aware of.
Find the Right Vehicle Recovery or Transport Service
247 Road Assistance provides services for private motorists, vehicle owners, garages, workshops, dealers and the motor trade. Choose the category that best matches your requirements.
Breakdown & Roadside Assistance
Help when your vehicle develops a problem, will not start or cannot continue its journey.
Car Recovery & Breakdown Recovery
Vehicle recovery for suitable cars that have broken down, will not start or cannot be driven safely to their destination.
Car Recovery & Breakdown Recovery →Roadside Assistance
Roadside help for suitable breakdown situations where assistance may be possible without immediately transporting the vehicle.
Roadside Assistance →Jump Start & Flat Battery
Battery and jump-start assistance for suitable vehicles where a discharged battery may be preventing the vehicle from starting.
Jump Start & Flat Battery →Wheel Change Assistance
Wheel change assistance where the vehicle has a suitable spare or replacement wheel available. We do not supply new tyres.
Wheel Change Assistance →Accident & Crash Recovery
Recovery and transportation for suitable accident-damaged and non-driveable vehicles where safe loading and transport are possible.
Accident & Crash Recovery →Car Recovery from Home
Recovery for suitable vehicles that will not start or cannot be driven from a home, driveway or accessible residential location.
Car Recovery from Home →Car Recovery to Garage
Transport your broken-down or non-running vehicle to your chosen garage, workshop, main dealer or specialist repairer.
Car Recovery to Garage →Specialist Vehicle Recovery
Recovery services for vehicles that may require additional loading considerations because of their condition, type or circumstances.
Non-Runner Vehicle Recovery
Recovery for suitable vehicles that cannot move under their own power because of mechanical, electrical or other faults.
Non-Runner Vehicle Recovery →No-Key Vehicle Recovery
Recovery for suitable vehicles where no working key is available, subject to the vehicle condition and individual loading requirements.
No-Key Vehicle Recovery →Motorcycle Recovery
Recovery and transportation for suitable motorcycles following a breakdown or as part of an arranged vehicle movement.
Motorcycle Recovery →Electric Vehicle & EV Recovery
Flatbed recovery for suitable electric cars and EVs, subject to the vehicle's condition, dimensions, weight and loading requirements.
Electric Vehicle & EV Recovery →4x4 & SUV Recovery
Recovery for suitable SUVs and 4x4 vehicles that fall within the safe weight, dimensions and carrying capacity of our equipment.
4x4 & SUV Recovery →Scrap & End-of-Life Vehicle Recovery
Recovery and transportation for suitable end-of-life or unwanted vehicles that need moving to an agreed appropriate destination.
Scrap & End-of-Life Vehicle Recovery →Vehicle Transport & Collection
Planned vehicle movement for purchases, collections, specialist cars and journeys where a vehicle needs transporting rather than driving.
Car Towing & Vehicle Transport
Planned vehicle transportation between homes, garages, repairers, dealerships and other agreed collection and delivery locations.
Car Towing & Vehicle Transport →Long-Distance Vehicle Transport
Planned transportation for suitable vehicles travelling beyond our immediate local recovery area, subject to individual arrangements.
Long-Distance Vehicle Transport →Car Transport After Purchase
Vehicle collection and transport after buying a car privately, from a trader, dealer or another agreed collection location.
Car Transport After Purchase →Classic & Prestige Car Transport
Planned transport for suitable classic, prestige and specialist vehicles where professional vehicle movement is required.
Classic & Prestige Car Transport →Auction Vehicle Collection
Collection and transportation for suitable auction purchases, including some non-running and no-key vehicles.
Auction Vehicle Collection →Copart Vehicle Collection
Independent vehicle collection and transport for suitable Copart purchases, subject to vehicle condition and current collection requirements.
Copart Vehicle Collection →BCA Vehicle Collection
Independent transport for suitable vehicles requiring collection following purchase through BCA, subject to current release and collection requirements.
BCA Vehicle Collection →Trade, Garage & Dealer Services
Vehicle recovery and transport services for automotive businesses, garages, workshops, traders and dealerships.
Trade Vehicle Recovery
Vehicle recovery and transportation for motor traders and other automotive businesses requiring suitable vehicle movements.
Trade Vehicle Recovery →Garage & Workshop Vehicle Recovery
Vehicle collection, recovery and transport for garages and workshops that need customer or non-running vehicles moved to their premises.
Garage & Workshop Vehicle Recovery →Dealer & Dealership Vehicle Transport
Vehicle transport for suitable dealer and dealership requirements, including agreed collections, deliveries and vehicle movements.
Dealer & Dealership Vehicle Transport →Broken Down and Need Help?
Call 247 Road Assistance for 24/7 breakdown assistance and vehicle recovery, subject to availability and individual recovery requirements.
Not Every Breakdown Requires Vehicle Recovery
In some situations, roadside assistance may be enough to get your vehicle moving again without transporting it to a garage.
If your vehicle has a discharged battery, our jump start and flat battery assistance may be suitable.
If you have a puncture and a suitable spare or replacement wheel is available, see our wheel change assistance service.
If the vehicle cannot be made mobile or should not be driven, vehicle recovery may be required.
Roadside & Recovery Options
- Flat battery assistance
- Jump starts where suitable
- Wheel changes with a suitable spare
- Breakdown assistance
- Vehicle recovery when required
- Recovery to your chosen garage
Non-Runners, No Keys & Specialist Recovery Situations
Some vehicles require additional consideration before recovery. Tell us about the vehicle's condition, whether it rolls and steers, whether working keys are available and about any access restrictions at the collection location.
Non-Runner Recovery
Recovery for suitable vehicles that cannot move under their own power because of a mechanical, electrical or other fault.
View Non-Runner Recovery →No-Key Vehicle Recovery
Vehicle recovery where working keys are unavailable and the vehicle may require additional loading consideration.
View No-Key Recovery →Accident Recovery
Recovery for suitable accident-damaged vehicles where safe loading and transportation can be arranged.
View Accident Recovery →EV Recovery
Flatbed recovery for suitable electric vehicles, subject to vehicle condition, weight and safe loading requirements.
View EV Recovery →4x4 & SUV Recovery
Recovery for suitable larger passenger vehicles within the safe weight and dimensional limits of the recovery equipment.
View 4x4 & SUV Recovery →Recovery to Garage
If your vehicle cannot be driven, arrange transport to your chosen garage, workshop or repairer.
View Recovery to Garage →Recovery for a Range of Suitable Vehicles
Our 3.5-tonne recovery vehicle can transport a range of suitable vehicles. Every vehicle must fall within the safe weight, dimensions and carrying capacity of the recovery equipment.
Cars
Recovery and transportation for suitable passenger cars.
Small Vans
Suitable small commercial vehicles within safe limits.
Motorcycles
Motorcycle recovery and planned transportation.
Electric Vehicles
Flatbed recovery for suitable EVs and electric cars.
SUVs
Suitable SUVs within safe weight and dimensional limits.
4x4 Vehicles
Suitable 4x4 vehicles subject to safe carrying capacity.
Non-Runners
Suitable immobilised vehicles requiring recovery or transport.
No-Key Vehicles
Suitable vehicles requiring transport without working keys.
How to Request Vehicle Recovery or Transport
Provide accurate information about the vehicle, collection location and intended destination so the requirements can be assessed.
Vehicle Details
Provide the vehicle registration, make and model where available.
Collection Location
Tell us where the vehicle is and about any access restrictions.
Vehicle Condition
Tell us whether it starts, rolls and steers and whether working keys are available.
Destination
Provide the delivery location so the journey and recovery requirements can be assessed.
Vehicle Recovery Across Our Local Service Area
247 Road Assistance provides local vehicle recovery and roadside assistance across our service area, with coverage centred around East Grinstead and extending into surrounding parts of West Sussex, Surrey, the Gatwick and Crawley corridor, South London and Kent.
Planned and long-distance vehicle transportation may also be available for suitable journeys beyond the immediate local recovery area.
Local Coverage Includes
- East Grinstead and surrounding areas
- Crawley and the Gatwick corridor
- Parts of West Sussex
- Parts of Surrey
- Parts of South London
- Parts of Kent
Vehicle Recovery & Roadside Assistance FAQs
What vehicle recovery services do you provide?
Services include breakdown and car recovery, roadside assistance, accident recovery, non-runner recovery, no-key vehicle recovery, planned vehicle transport, auction collections, specialist vehicle transport and suitable trade and commercial vehicle movements.
Are you available 24 hours a day?
24/7 recovery and roadside assistance is available across the relevant local service area, subject to availability and the requirements of the individual job.
How much does vehicle recovery cost?
Recovery may be available from £99 for qualifying jobs. The actual price depends on factors including vehicle location, destination, distance, vehicle type and condition, access, loading requirements and availability. Request a personalised quote for your vehicle and journey.
Can you recover a car that does not run?
Many suitable non-running vehicles can be recovered. Tell us whether the vehicle rolls and steers and about locked wheels, seized brakes, flat tyres or other issues that may affect loading.
Can you move a vehicle without keys?
Suitable no-key vehicles can be assessed for recovery. Missing keys may affect steering, transmission, parking brake operation and loading, so provide as much information as possible when requesting a quote.
Can you recover my car from home?
Recovery from suitable residential locations can be assessed. Driveways, underground parking, height restrictions, gates and restricted access can affect the recovery requirements.
Can you take my broken-down car to a garage?
Recovery to an agreed garage or workshop can be arranged for suitable vehicles. You should normally confirm that the receiving garage is expecting the vehicle and can accept delivery.
Do you recover accident-damaged vehicles?
Suitable accident-damaged vehicles can be assessed for recovery where safe loading and transportation are possible.
Can you collect vehicles from auctions?
Suitable auction vehicle collections can be arranged, including independent collection services for some vehicles purchased through Copart and BCA. Customers should check the auction provider's current release and collection requirements.
Do you offer long-distance vehicle transport?
Long-distance vehicle transportation is available for suitable vehicles by arrangement. Provide the collection and delivery locations along with the vehicle details for a personalised quote.
What information do you need for a quote?
Provide the vehicle registration or make and model, collection location, intended destination and information about the vehicle's condition. Tell us whether it starts, rolls and steers, whether keys are available and about any access or loading restrictions.
Need Vehicle Recovery, Roadside Assistance or Transport?
Contact 247 Road Assistance with your vehicle details, collection location and destination. We can assess your requirements and provide a personalised recovery or vehicle transport quote.