24/7 Roadside Assistance & Breakdown Help
Broken down and need help? 247 Road Assistance provides 24/7 roadside assistance for suitable cars and small vans across East Grinstead, Crawley, Gatwick, Horley, Redhill, Reigate and surrounding areas.
From flat batteries and jump starts to wheel changes and vehicle recovery, we can assess the problem and determine the most suitable way to get you moving or transport your vehicle safely.
Tell Us What's Happened
Call us and explain where you are, your vehicle details and the problem you are experiencing. We can assess whether roadside assistance or vehicle recovery is the most appropriate option.
0330 043 708624/7 assistance subject to availability, location and the requirements of the job.
Fast Help When Your Vehicle Lets You Down
A breakdown can happen without warning. Your battery may be flat, the vehicle may refuse to start or a wheel problem may leave you unable to continue your journey safely.
247 Road Assistance provides roadside assistance for suitable breakdown situations throughout our local coverage area.
Our first priority is to understand what has happened and determine whether basic roadside assistance may resolve the problem.
If the vehicle cannot be made mobile or is not safe to drive, our 24/7 car recovery and breakdown recovery service may be the most appropriate solution.
When You Call, Tell Us:
- Your name
- Your vehicle registration
- Your current location or postcode
- The problem with the vehicle
- Whether the vehicle is in a safe location
- Whether the vehicle is locked or unlocked
- Whether you have the vehicle keys
Roadside Assistance Services We Offer
The type of assistance required depends on the cause of the breakdown and the condition of the vehicle. Where appropriate, we can provide basic roadside help or arrange vehicle recovery.
Flat Battery Assistance
If your vehicle will not start because of a discharged battery, we can assess whether roadside battery assistance is suitable.
Jump Start Assistance
Where appropriate, we may be able to jump start a vehicle with a flat battery and help get you moving again without requiring full recovery.
Wheel Change Assistance
If you have a puncture or damaged wheel and a suitable spare or replacement wheel is available, we may be able to assist with changing the wheel.
Breakdown Recovery
If the vehicle cannot be repaired or made mobile at the roadside, we can arrange suitable flatbed vehicle recovery to a garage, home address or another agreed destination.
Non-Runner Recovery
If your vehicle is completely immobilised and cannot move under its own power, our winch and vehicle skates may allow us to recover suitable non-running vehicles.
Emergency Vehicle Recovery
Where roadside assistance cannot resolve the issue, we can assess whether the vehicle can be safely loaded and transported using our recovery vehicle.
Flat Tyre or Puncture?
We can assist with a wheel change where your vehicle has a suitable spare wheel or replacement wheel available.
Please note: 247 Road Assistance does not supply or fit new tyres. If you do not have a suitable spare wheel and the vehicle cannot be driven safely, we may be able to arrange vehicle recovery instead.
Stranded With a Breakdown?
Call us and tell us your location and what has happened.
What Happens If We Can't Get Your Vehicle Moving?
Not every breakdown can be resolved at the roadside. Mechanical faults, electrical problems and other issues may mean that continuing to drive the vehicle is not possible or safe.
In these circumstances, we can assess whether our flatbed recovery service is suitable for transporting your vehicle.
Your vehicle can be transported to an agreed destination, which may include your home, a local garage, dealership or repair specialist.
Vehicle Recovery May Be Needed If:
- The vehicle will not start
- The vehicle cannot be made mobile
- The vehicle is unsafe to drive
- There is a mechanical fault
- There is an electrical fault
- The vehicle has wheel or suspension damage
- Roadside assistance cannot resolve the problem
How Our Roadside Assistance Service Works
If you have broken down, contacting us with accurate information helps us understand your situation and determine the most suitable response.
Call Us
Call 0330 043 7086 and tell us you require roadside assistance.
Tell Us Your Location
Provide your current location, postcode or clear details of where the vehicle is situated.
Explain the Problem
Tell us what happened and describe any warning lights, sounds or symptoms you noticed.
Assistance or Recovery
We will assess whether roadside help may be suitable or whether vehicle recovery is likely to be required.
More Than Roadside Assistance
If roadside assistance is not enough, 247 Road Assistance provides a range of vehicle recovery and transportation services.
Car & Breakdown Recovery
Flatbed recovery for suitable cars that cannot continue their journey.
View Car Recovery →Non-Runner Recovery
Recovery for suitable vehicles that cannot move under their own power.
View Non-Runner Recovery →Accident & Crash Recovery
Recovery for suitable accident-damaged vehicles requiring safe transportation.
View Accident Recovery →24/7 Roadside Assistance Across Our Local Coverage Area
247 Road Assistance provides roadside and breakdown assistance from our East Grinstead base across surrounding parts of West Sussex and Surrey, including the busy Crawley and Gatwick corridor and towards South London and Kent.
Our location gives us access to key local routes and major road connections throughout the area.
What to Do If You Break Down
If your vehicle breaks down, your immediate priority should be your safety and the safety of your passengers. If possible and safe to do so, move the vehicle away from moving traffic and switch on your hazard warning lights.
If you are in a dangerous location, on a live traffic lane or in another situation presenting an immediate risk, contact the appropriate emergency or highways authority where necessary.
Once you are in a safe position, call 0330 043 7086 and provide clear details about your location and the condition of the vehicle.
Roadside Assistance FAQs
Is your roadside assistance available 24/7?
Yes. We provide 24/7 roadside assistance across our Tier 1 and Tier 2 local coverage areas, subject to availability, location and the requirements of the individual job.
Can you jump start a car with a flat battery?
Where suitable, we may be able to provide jump-start assistance for a vehicle with a discharged battery. If the vehicle still will not start, recovery may be required.
Can you help if I have a flat tyre?
We may be able to assist with changing a wheel where you have a suitable spare or replacement wheel available. We do not supply new tyres.
What happens if you cannot get my car started?
If roadside assistance cannot get the vehicle moving or the vehicle is unsafe to drive, we can assess whether flatbed vehicle recovery is suitable.
Where can you recover my vehicle to?
Subject to the requirements of the job, we can transport suitable vehicles to an agreed destination such as your home, a garage, dealership or repair specialist.
Do you provide roadside assistance for small vans?
We can assist with suitable small vans where the vehicle and any required recovery are within the safe dimensions and carrying capacity of our equipment.
Do you provide motorway breakdown assistance?
We provide breakdown and recovery services across our coverage area, which includes areas surrounding major routes such as the M23 and M25. Motorway recovery depends on your exact location, circumstances and whether the vehicle can be accessed safely and legally.
How do I request roadside assistance?
Call 247 Road Assistance on 0330 043 7086 and provide your location, vehicle registration and details of the problem. For non-urgent or planned vehicle transportation, you can also use our online quote form.
Broken Down? Call 247 Road Assistance
For 24/7 roadside assistance and breakdown recovery across East Grinstead, Crawley, Gatwick, Horley, Redhill, Reigate and surrounding areas, call us and tell us what has happened.