Car Recovery & Breakdown Recovery
Broken down or unable to drive your vehicle safely? 247 Road Assistance provides 24/7 car recovery and breakdown recovery from our East Grinstead operating base across our local service area, including Crawley, Gatwick, Horley, Redhill and Reigate.
Whether your car will not start, has developed a mechanical or electrical fault or needs transporting to a garage, contact us with your location and vehicle details so we can assess the most suitable recovery or roadside assistance option.
Tell Us Where Your Vehicle Is
Provide your exact location, vehicle registration or make and model, the nature of the problem and where you need the vehicle taken. Tell us whether the vehicle starts, rolls and steers and about any access or loading issues.
Car Recovery When Your Vehicle Cannot Continue
A vehicle breakdown can happen at home, at work or while you are travelling. If your car cannot be driven safely or will not move under its own power, professional vehicle recovery may be required.
247 Road Assistance provides car recovery and breakdown recovery for suitable vehicles across our operating area. Depending on the situation, we may be able to provide roadside assistance or arrange transportation of the vehicle to an agreed destination.
If the vehicle requires professional repair, we can also provide car recovery to your chosen garage , workshop, main dealer or specialist repairer.
We Can Help With
- Cars that will not start
- Mechanical breakdowns
- Electrical faults
- Vehicles that cannot be driven safely
- Non-running vehicles
- Recovery to a garage or repairer
- Local and onward vehicle recovery
Common Reasons You May Need Car Recovery
Some breakdowns can potentially be resolved with roadside assistance, while others require the vehicle to be safely transported. The right option depends on the fault, the condition of the vehicle and your location.
Mechanical Breakdown
Engine, transmission, cooling-system and other mechanical problems can leave a vehicle unable to continue safely and may require recovery to a suitable repairer.
Electrical Fault
Electrical or electronic faults can cause non-starting problems, warning messages or other issues that prevent the vehicle from being driven normally.
Vehicle Will Not Start
If your vehicle will not start, roadside assistance may be suitable in some cases. Where the problem cannot be resolved, vehicle recovery may be required.
Vehicle Cannot Be Driven Safely
A vehicle may still start and move but be unsafe to continue driving because of a mechanical fault, warning light or another problem.
Non-Running Vehicle
Vehicles unable to move under their own power may require specialist loading equipment depending on whether they roll, steer and have free-moving wheels.
View Non-Runner Recovery →Accident or Collision
Following an accident or collision, a damaged vehicle may need to be transported from the scene to a suitable destination where recovery can be carried out safely.
View Accident Recovery →Need Car Recovery Now?
Call with your exact location and vehicle details to check current recovery availability.
Does Your Vehicle Need to Be Recovered?
Not every breakdown automatically requires vehicle transportation. In some situations, roadside assistance may be able to resolve the immediate problem or help get the vehicle moving again.
If the vehicle cannot be made mobile, should not be driven or needs professional repair, car recovery may be the safest and most appropriate option.
When you contact us, explain what has happened and tell us what the vehicle does when you attempt to start or move it. This information helps us assess the likely recovery requirements.
Useful Information to Provide
- Exact vehicle location
- Vehicle registration or make and model
- What happened before the breakdown
- Whether the engine starts
- Whether the vehicle rolls and steers
- Any warning lights or known faults
- Required recovery destination
More Vehicle Recovery Options
Different vehicle problems can require different recovery methods. Explore the relevant specialist service if your situation falls into one of the categories below.
Roadside Assistance
Roadside help for suitable breakdown situations where assistance may be possible without immediately transporting the vehicle.
View Roadside Assistance →Jump Start & Flat Battery
Assistance for suitable vehicles where a discharged battery may be preventing the vehicle from starting.
View Battery Assistance →Non-Runner Recovery
Recovery for suitable vehicles that cannot move under their own power because of mechanical, electrical or other faults.
View Non-Runner Recovery →Recovery to Garage
Transport your broken-down or non-running vehicle to an agreed garage, workshop, main dealer or specialist repairer.
View Recovery to Garage →Accident & Crash Recovery
Vehicle recovery following suitable accident or collision situations, subject to safe access and individual recovery requirements.
View Accident Recovery →All Recovery Services
Explore our complete range of roadside assistance, specialist recovery, vehicle transport and collection services.
View All Services →Car Recovery to Your Chosen Garage
If your vehicle cannot be repaired at the roadside or should not be driven, it can be transported to an agreed destination.
This may be your preferred independent garage, specialist repair workshop, main dealership, home address or another suitable location.
Tell us where you need the vehicle taken when requesting recovery so the journey distance and requirements can be included when assessing the job.
Possible Recovery Destinations
- Independent garage
- Specialist repairer
- Main dealership
- Your home address
- Vehicle storage location
- Another agreed destination
How Our Car Recovery Service Works
Providing accurate information about your location, vehicle and destination helps us assess the recovery requirements and provide appropriate information about availability and pricing.
Tell Us Your Location
Provide the exact road, postcode or accessible collection point where the vehicle is located.
Provide Vehicle Details
Tell us the vehicle registration or make and model and explain the problem you are experiencing.
Confirm Vehicle Condition
Tell us whether the vehicle starts, rolls and steers and about any locked wheels, flat tyres or access restrictions.
Choose Your Destination
Provide the address or postcode where you need the vehicle taken so the recovery journey can be assessed.
Car Recovery Across Our Local Service Area
247 Road Assistance operates from East Grinstead and provides mobile car recovery and breakdown recovery across our genuine local service area in parts of West Sussex and Surrey.
Explore our dedicated local recovery pages for more information about coverage in our six key service locations.
East Grinstead
Car recovery and breakdown assistance across our primary operating area in and around East Grinstead.
Car Recovery East Grinstead →Crawley
Vehicle recovery and breakdown assistance across Crawley and surrounding areas.
Car Recovery Crawley →Redhill
Vehicle recovery and breakdown assistance across Redhill and surrounding areas.
Car Recovery Redhill →Reigate
Car recovery and breakdown recovery across Reigate and nearby locations.
Car Recovery Reigate →Based in East Grinstead, Serving the Surrounding Region
247 Road Assistance operates from East Grinstead, West Sussex, and provides mobile vehicle recovery and breakdown assistance across the surrounding region.
We do not claim to operate separate branches or depots in every town we serve. Recovery availability depends on your exact location, vehicle condition, access requirements and current availability.
If you are unsure whether we can assist at your location, view our Areas We Cover page or contact us with the vehicle postcode.
Car Recovery & Breakdown Recovery FAQs
Do you provide 24-hour car recovery?
247 Road Assistance provides 24/7 car recovery and breakdown recovery, subject to current availability, your location and the requirements of the individual recovery.
How much does car recovery cost?
Recovery may be available from £99 for qualifying jobs. The actual price depends on factors including the vehicle, collection location, destination, journey distance, access, vehicle condition, loading requirements and availability.
Can you recover a car that will not start?
Yes, suitable non-starting vehicles can be assessed for roadside assistance or recovery. If the vehicle cannot be made mobile or should not be driven, transportation to an agreed destination may be required.
Can you recover my car to a garage?
Suitable vehicles can be transported to an agreed independent garage, specialist repairer, workshop or main dealership. Provide the destination when requesting recovery.
What is the difference between roadside assistance and car recovery?
Roadside assistance aims to help with suitable problems at the vehicle's location. Car recovery involves transporting the vehicle when it cannot be made mobile, should not be driven or needs to be taken elsewhere for repair.
Can you recover a non-running vehicle?
Many suitable non-running vehicles can be recovered. Tell us whether the vehicle rolls and steers and about any locked wheels, seized brakes, flat tyres or other issues that may affect loading.
Can you recover an accident-damaged vehicle?
Accident and crash recovery may be available for suitable vehicles and situations where the vehicle can be accessed and recovered safely. The exact requirements depend on the vehicle's condition and location.
Which areas do you cover for car recovery?
Our core local recovery area includes East Grinstead, Crawley, Gatwick, Horley, Redhill and Reigate, along with surrounding areas. Contact us with your exact location to check current availability.
What information do you need when I call?
Provide your exact location, vehicle registration or make and model, the nature of the problem and your required destination. Tell us whether the vehicle starts, rolls and steers and about any access or loading restrictions.
Can you transport my vehicle outside the local area?
Longer-distance vehicle transportation may be available depending on the collection location, destination, vehicle condition and availability. Provide both postcodes when requesting a quote.
Need Car Recovery or Breakdown Recovery?
Call 247 Road Assistance with your exact location and vehicle details, or request a quote online. We can assess your requirements for roadside assistance, breakdown recovery or vehicle transportation.