Car Recovery to Garage
Need your broken-down or non-running car taken to a garage? 247 Road Assistance provides vehicle recovery and transport to garages, workshops, main dealers and specialist repairers.
Whether your vehicle is at home, at the roadside, at work or at another suitable accessible location, contact us with the vehicle details, collection location and your chosen garage destination.
Arrange Vehicle Recovery
Tell us where the vehicle is, what has happened and the garage or workshop where you need it delivered.
Please also tell us whether the vehicle starts, rolls and steers and about any access restrictions at either location.
0330 043 7086Get Your Broken-Down Car to the Garage That Can Repair It
When your vehicle cannot be driven, getting it to a garage can be the first step towards having the problem diagnosed and repaired.
247 Road Assistance provides car recovery to garages and workshops for customers who need an undriveable vehicle transported from its current location to their chosen repairer.
The vehicle may be at home, on a driveway, at work, at the roadside or at another suitable location where recovery can be safely arranged.
For broader breakdown and recovery services, visit our car recovery and breakdown recovery page.
Recovery Destinations May Include
- Your chosen independent garage
- Main dealer workshop
- Vehicle repair centre
- Specialist workshop
- Mechanical repair garage
- Electrical diagnostic specialist
- Another agreed repair destination
Reasons Your Vehicle May Need Transporting to a Garage
If a fault means your vehicle cannot be driven safely or cannot move under its own power, recovery can help get it to the repairer you have chosen.
Mechanical Breakdown
An engine, transmission, cooling or other mechanical problem may leave the vehicle unable to continue and require recovery to a garage.
Car Will Not Start
A vehicle that will not start may need transporting to a garage if the cause cannot be resolved at its current location.
Electrical Fault
Electrical or electronic problems can prevent a vehicle from starting or operating normally and may require workshop diagnosis.
Warning Light or Fault
Some faults or warning messages may mean you do not want to continue driving the vehicle until it has been assessed by a suitable repairer.
Known Non-Runner
A vehicle that is already non-running may need planned recovery to a garage or specialist workshop for diagnosis or repair.
Vehicle Cannot Be Driven Safely
If you believe continuing to drive could be unsafe or cause further problems, professional recovery may be the appropriate way to move the vehicle.
Need Your Car Taken to Your Chosen Garage?
Send us the vehicle location, garage destination and details of the fault for a personalised recovery quote.
Car Won't Start at Home and Need It Taken to a Garage?
Many vehicle faults first become apparent when you try to start your car at home.
If your vehicle cannot be made driveable where it is parked, recovery can be arranged from a suitable home or residential location to your chosen garage or workshop.
For more information about vehicles that are currently at a residential location, see our car recovery from home service.
Please tell us where the vehicle is parked and about narrow driveways, gates, height restrictions or other access considerations.
For Home to Garage Recovery
- Home collection postcode
- Garage delivery postcode
- Vehicle make and model
- Known fault or symptoms
- Whether the vehicle starts
- Whether it rolls and steers
- Driveway or parking access
Broken Down Away from Home?
If your vehicle develops a problem during a journey and cannot continue, you may need it recovered from its current location to a garage.
The appropriate recovery arrangements depend on the vehicle, its location, the fault and where you need it transported.
If you are currently dealing with a breakdown away from home, our roadside assistance service provides more information about help for vehicles that develop problems during a journey.
For recovery to a garage, confirm the repairer can receive the vehicle before delivery wherever possible.
Useful Information to Provide
- Your current location
- Vehicle make and model
- What has happened
- Whether the vehicle can move
- Garage name and address
- Garage opening arrangements
- Any collection access issues
Transporting a Non-Running Vehicle for Repair
A vehicle that is already known to be non-running may need planned transport to a garage, workshop or specialist repairer.
For recovery purposes, it is important to know more than simply whether the engine starts.
The vehicle's ability to roll and steer, along with the condition of its brakes, wheels and tyres, can affect the recovery requirements.
See our dedicated non-runner vehicle recovery page for more information.
Tell Us Whether the Vehicle
- Starts
- Drives
- Rolls freely
- Steers normally
- Has working keys
- Has seized brakes
- Has locked wheels
- Has flat or damaged tyres
Where Can the Vehicle Be Taken?
The destination will depend on who you have chosen to inspect or repair your vehicle. Confirm the garage is expecting the vehicle before recovery wherever possible.
Independent Garage
Your vehicle can be recovered to an agreed independent garage that you have arranged to inspect or repair the fault.
Main Dealer
If you have arranged a booking with a manufacturer main dealer, provide the correct workshop or service department delivery details.
Specialist Workshop
Some vehicles or faults require a specialist repairer. Transport can be assessed to an agreed specialist workshop.
Diagnostic Specialist
Electrical, electronic or complex faults may require diagnosis by a suitable specialist before repairs can be carried out.
Repair Centre
Where you have arranged for an appropriate repair centre to receive the vehicle, provide the correct delivery details when booking recovery.
Another Agreed Workshop
If you have chosen another suitable repair destination, provide the full address and confirm arrangements for the vehicle to be received.
Confirm the Garage Can Receive Your Vehicle
Before arranging recovery to a garage, it is usually best to contact the repairer and confirm that they are expecting the vehicle.
Make sure you have the correct delivery address and check whether the garage has any specific instructions for receiving recovered vehicles.
If delivery may take place outside normal opening hours, confirm the arrangements directly with the garage before booking recovery.
Vehicles and keys should not be left unattended at a closed garage unless you have explicitly agreed suitable arrangements with the receiving business.
Check with the Garage
- They are expecting the vehicle
- They can accept delivery
- You have the correct address
- You know the relevant opening hours
- You have any delivery instructions
- Out-of-hours arrangements are agreed
- Key handover arrangements are clear
Are You a Garage Looking to Arrange Vehicle Collection?
This page is primarily for vehicle owners who need their car recovered to a repairer.
If you operate a garage or workshop and need vehicles collected from customers, moved between repair facilities or recovered directly to your premises, we also provide a dedicated service for trade and repair businesses.
Visit our garage and workshop vehicle recovery page for more information.
Garage & Workshop Movements
- Customer vehicle collection
- Non-running vehicle recovery
- Vehicle movement to workshop
- Workshop-to-workshop transport
- Planned vehicle collection
- Trade recovery requirements
Tell Us About the Vehicle's Condition
Does It Start?
Tell us whether the engine starts and whether the vehicle can move under its own power.
Does It Roll?
A vehicle with seized brakes, locked wheels or other mobility issues may require additional assessment.
Does It Steer?
Tell us if the steering is locked or damaged or if the vehicle cannot be steered normally.
Are Keys Available?
Missing or non-working keys can affect steering, transmission and electronic parking brake operation.
Where Is It Parked?
Provide details of the vehicle's position and any narrow access, barriers, height restrictions or other obstacles.
What Is the Known Fault?
Tell us what happened and about any known mechanical, electrical or mobility problem affecting the vehicle.
Does Your Vehicle Actually Need to Go to a Garage?
Not every non-start automatically requires vehicle recovery.
If the only problem is a discharged battery, assistance may be possible without transporting the vehicle to a garage.
If you believe the battery is the cause, see our jump start and flat battery assistance service.
If the vehicle still cannot be driven because of a mechanical, electrical or other fault, recovery to your chosen garage may then be appropriate.
Possible Next Steps
- Flat battery assistance
- Roadside assistance
- Home vehicle recovery
- Non-runner recovery
- Recovery to your chosen garage
247 Road Assistance Provides Recovery and Transport
247 Road Assistance can transport your vehicle to an agreed garage or workshop but does not automatically diagnose or repair the underlying vehicle fault as part of the recovery service.
The receiving garage is your chosen repairer unless otherwise specifically agreed. References to independent garages, main dealers or specialist workshops do not imply an affiliation or partnership with those businesses.
You should normally confirm that the garage is expecting your vehicle and can accept delivery before recovery arrangements are finalised.
How to Request Car Recovery to Your Garage
Tell Us About the Vehicle
Provide the make and model and explain why the vehicle cannot be driven.
Send the Collection Location
Provide the vehicle's current location and tell us about any access restrictions.
Confirm the Garage
Provide the garage address and confirm that the repairer can receive the vehicle.
Arrange Recovery
Subject to the vehicle, access and availability, the recovery and delivery arrangements can then be confirmed.
Request a Personalised Recovery Quote
There is no universal fixed price for every vehicle recovery to a garage.
Pricing can depend on the current vehicle location, garage destination, journey distance, vehicle type, vehicle condition, access and individual loading requirements.
Provide accurate collection and delivery details along with information about the vehicle for a personalised recovery quote.
Quote Factors May Include
- Current vehicle location
- Garage destination
- Journey distance
- Vehicle make and model
- Vehicle size and weight
- Vehicle condition
- Whether it rolls and steers
- Key availability
- Locked wheels or seized brakes
- Collection access
- Garage delivery access
- Loading requirements
Car Recovery to Garage FAQs
Can you recover my car to a garage?
Vehicle recovery to an agreed garage or workshop can be arranged subject to the vehicle, collection location, destination, access and individual recovery requirements.
Can I choose which garage my car is taken to?
You can provide the details of your chosen garage or workshop when requesting recovery. You should confirm that the repairer is expecting the vehicle and can accept delivery.
Can you recover my car from home to a garage?
Recovery from a suitable home, driveway or residential location to an agreed garage can be assessed. Tell us about any access restrictions at the collection location.
Can you recover a broken-down car from the roadside to a garage?
Roadside recovery to a garage can be assessed based on the vehicle, its location, the circumstances of the breakdown and the intended destination.
Can you take my car to a main dealer?
A vehicle can potentially be transported to an agreed main dealer workshop. Confirm that the dealer is expecting the vehicle and provide the correct service or workshop delivery address.
Can you take my car to a specialist garage?
Recovery to an agreed specialist workshop can be assessed. Provide the collection location, specialist destination and full vehicle details when requesting a quote.
Can you recover a non-running car to a garage?
Non-running vehicles can be assessed for recovery. Tell us whether the vehicle rolls and steers and about seized brakes, locked wheels, flat tyres or other issues that could affect loading.
Do I need to tell the garage my car is being delivered?
You should normally confirm that the garage is expecting the vehicle and can accept delivery before arranging recovery.
Can my car be delivered when the garage is closed?
Any out-of-hours delivery arrangements should be explicitly agreed with the receiving garage beforehand. Do not assume a vehicle or its keys can simply be left unattended outside a closed garage.
Do you repair the vehicle as well?
This service focuses on recovering and transporting the vehicle to your chosen garage or workshop. Diagnosis and repair would normally be carried out by the receiving repairer.
How much does it cost to tow or recover a car to a garage?
Pricing depends on the individual recovery, including the collection location, garage destination, journey distance, vehicle condition, access and loading requirements. Contact us for a personalised quote.
What information do you need for a recovery quote?
Provide the vehicle make and model, current location, garage destination and details of the fault. Tell us whether the vehicle rolls and steers and about missing keys, seized brakes, locked wheels or access restrictions.
Need Your Car Recovered to a Garage?
Tell us where your vehicle is, what is wrong with it and the garage or workshop where you need it delivered. Contact 247 Road Assistance for a personalised car recovery to garage quote.