Garage & Workshop Vehicle Recovery
247 Road Assistance provides vehicle recovery and transport for garages, repair workshops, bodyshops and automotive businesses that need faulty, non-running or undriveable vehicles collected and delivered to their premises.
Whether a customer vehicle has broken down, requires specialist diagnosis, needs body repairs or must be transferred between workshops, contact us with the vehicle and journey details for a personalised quote.
Arrange Vehicle Collection & Delivery
Tell us where the vehicle is located, where it needs to be delivered and its current condition.
Please provide accurate information about whether the vehicle starts, drives, rolls and steers, along with any known mechanical or accident damage.
0330 043 7086Getting Vehicles to the Workshop for Repair
A garage cannot diagnose or repair a vehicle until it reaches the workshop. When a customer's car is unable to make the journey under its own power, professional vehicle recovery can help get it to the repair facility.
247 Road Assistance can assess vehicle collection requests for independent garages, repair workshops, bodyshops, diagnostic specialists and other automotive repair businesses.
Vehicles can be collected from an agreed location and transported to the garage or workshop, subject to the vehicle's condition, accessibility and recovery requirements.
For broader motor-trade vehicle movements, visit our trade vehicle recovery page.
We Can Assess Collections For
- Independent garages
- Vehicle repair workshops
- Bodyshops
- MOT centres
- Auto electricians
- Diagnostic specialists
- Specialist repair businesses
- Vehicle preparation centres
Why Might a Vehicle Need Recovery to a Garage?
Vehicles can require professional transportation to a repair facility for many reasons. The vehicle may not start, may have suffered a mechanical failure or could have a fault that makes driving it inadvisable.
Mechanical Failure
Engine, transmission, cooling system and other mechanical problems can leave a vehicle unable to complete the journey to a garage.
Electrical Faults
Electrical or electronic faults can prevent a vehicle from starting or operating normally, requiring transport for diagnosis.
Non-Starting Vehicles
A vehicle that will not start may need to be collected from a home, business or other accessible location and delivered to a workshop.
Accident Damage
Collision damage can affect wheels, steering, suspension or other components and prevent a vehicle from being driven safely.
Specialist Repairs
A vehicle may need transferring from one garage to another when specialist diagnostics, electrical work or repairs are required.
Workshop Transfers
Vehicles can require planned transport between garages, workshops, bodyshops and other automotive repair facilities.
Need a Customer's Vehicle Brought to Your Garage?
Provide the collection location, workshop destination and vehicle condition for a personalised recovery quote.
Collecting Faulty Vehicles for Garage Repairs
Your customer may have a vehicle that requires repair but cannot reach your premises under its own power.
Depending on the circumstances, the vehicle can be collected from an agreed accessible location and transported directly to your garage or workshop.
Providing accurate information about the fault and vehicle condition helps us assess the recovery requirements before collection.
If the vehicle has completely stopped running, our non-runner vehicle recovery page provides more information.
Information to Provide
- Vehicle make and model
- Collection location
- Garage or workshop destination
- Whether the vehicle starts
- Whether it drives
- Whether it rolls freely
- Whether it steers normally
- Whether working keys are available
- Any known damage or faults
Transporting Non-Running Vehicles to Workshops
A vehicle that does not start or move under its own power may require professional recovery to reach a garage for diagnosis and repair.
The fact that a vehicle does not run is only part of the assessment. Its ability to roll and steer can also affect how it needs to be loaded and transported.
Locked wheels, seized brakes, suspension damage or restricted steering should always be disclosed before collection.
Learn more about our non-runner vehicle recovery service .
For Non-Runners, Tell Us
- Does the engine start?
- Can the vehicle move?
- Does it roll freely?
- Does the steering operate?
- Are the brakes released?
- Are any wheels locked?
- Is there suspension damage?
- Are keys available?
Recovery & Transport to Automotive Repair Facilities
Vehicles can require transportation to different types of automotive business depending on the fault, diagnosis or repair work required.
Independent Garages
Faulty and non-running vehicles can be assessed for collection and transport to an agreed independent garage.
Repair Workshops
Vehicles requiring mechanical repair can be transported to a suitable workshop with appropriate access.
Bodyshops
Accident-damaged vehicles may require recovery to a bodyshop for assessment and repair.
Diagnostic Specialists
Vehicles with complex faults may need moving to a specialist diagnostic or repair business.
Auto Electricians
Vehicles with electrical or electronic problems may require transport to a specialist automotive electrical workshop.
Preparation Centres
Motor-trade vehicles can be transported to suitable preparation facilities for inspection or remedial work.
Recovery to Bodyshops & Repair Centres
Following a collision, a vehicle may need to be transported to a bodyshop or repair facility rather than driven from its current location.
Accident damage can affect the wheels, steering, suspension, bodywork and structural components. These issues can influence how the vehicle needs to be loaded and transported.
Provide accurate details about known damage before collection, particularly where wheels are damaged or locked or the suspension has been affected.
For further information, visit our accident and crash recovery page.
Tell Us About Known Damage
- Wheel damage
- Locked wheels
- Steering damage
- Suspension damage
- Body damage
- Reduced ground clearance
- Loose components
- Vehicle stability concerns
Moving Vehicles for Specialist Repairs
Not every garage carries out every type of repair. A vehicle may need to be transferred to another workshop for specialist diagnostics, electrical work, body repairs or other services.
Rather than attempting to drive a faulty vehicle between repair facilities, planned vehicle transport can move it directly to the next agreed destination.
Longer workshop transfers can also be assessed individually. For more information about longer journeys, visit our long-distance vehicle transport page.
Potential Workshop Transfers
- Garage to specialist workshop
- Garage to auto electrician
- Workshop to bodyshop
- Dealer to repair workshop
- Garage to diagnostic specialist
- Workshop to preparation centre
No-Key Vehicle Recovery to a Garage
A vehicle without working keys can present additional recovery considerations. Depending on the vehicle, the steering may be locked, the transmission may remain in Park or an electronic parking brake may be engaged.
These factors can affect wheel movement and loading, so tell us before collection if no working key is available.
Visit our no-key vehicle recovery page for further information.
No-Key Considerations
- Vehicle access
- Locked steering
- Transmission position
- Electronic parking brake
- Wheel movement
- Loading requirements
Recovery Requirements Depend on the Vehicle
Always provide the exact vehicle make and model when requesting recovery. Vehicle size, weight, drivetrain and condition can affect transport requirements.
Cars
Passenger cars with mechanical, electrical or mobility problems can be assessed for recovery to an agreed garage or workshop.
Electric Vehicles
EVs can have specific recovery considerations, particularly where the vehicle cannot be driven normally. See our electric vehicle and EV recovery page.
4x4s & SUVs
Larger vehicles can have additional weight and drivetrain considerations. Visit our 4x4 and SUV recovery page.
How to Arrange Vehicle Recovery to Your Garage
Provide Vehicle Details
Tell us the make, model and accurate information about the vehicle's current condition.
Send Both Locations
Provide the vehicle collection location and the garage or workshop delivery address.
Explain the Fault
Tell us whether the vehicle starts, drives, rolls and steers and about any known damage.
Arrange Recovery
Subject to the vehicle requirements and availability, collection and delivery arrangements can then be confirmed.
Tell Us About Anything That Could Affect Loading
Accurate vehicle information is important when arranging recovery. A vehicle that starts may still have faults that prevent it from being driven or loaded normally.
Please tell us about known wheel, steering, suspension, braking or accident damage, along with any issues that could prevent the vehicle from rolling freely.
If the vehicle is located somewhere with restricted access, please also provide this information when requesting your quote.
Request a Personalised Recovery Quote
There is no universal fixed price for every garage or workshop vehicle recovery.
Pricing can depend on where the vehicle is located, the garage or workshop destination, journey distance, vehicle type and condition and the equipment or loading requirements involved.
Send us accurate vehicle information and both locations for a personalised quote.
Quote Factors May Include
- Collection location
- Garage or workshop destination
- Journey distance
- Vehicle type
- Vehicle size and weight
- Vehicle condition
- Whether the vehicle starts
- Whether the vehicle rolls
- Steering condition
- Key availability
- Loading requirements
Garage & Workshop Vehicle Recovery FAQs
Can you recover a customer's vehicle to our garage?
We can assess requests to collect faulty or non-running vehicles and transport them to an agreed garage or workshop. Provide the vehicle condition, collection location and garage destination when requesting a quote.
Can you collect a car that will not start?
Non-starting vehicles may be suitable for recovery depending on their condition and accessibility. Tell us whether the vehicle rolls and steers normally and about any known wheel, brake or suspension problems.
Can you transport a vehicle directly to a repair workshop?
A vehicle can potentially be collected and transported directly to an agreed repair workshop, subject to suitable collection and delivery access and the individual recovery requirements.
Can you recover vehicles to bodyshops?
Accident-damaged vehicles can be assessed for recovery to an agreed bodyshop or repair facility. Provide details of any known wheel, steering, suspension or structural damage before collection.
Can you move a vehicle from one workshop to another?
Workshop-to-workshop vehicle transport can be assessed where a vehicle requires specialist diagnostics, electrical work, body repairs or another service at a different repair facility.
Can you recover a vehicle that starts but cannot be driven safely?
A vehicle does not necessarily need to be completely non-running to require recovery. If a known mechanical, steering, braking or other fault makes driving inadvisable, professional transport may be a suitable option.
Can you recover electric vehicles to garages?
Electric vehicle recovery requests can be assessed according to the vehicle's condition and transport requirements. Tell us if the vehicle cannot be driven normally or has known wheel or mobility issues.
Can you recover a vehicle without working keys?
No-key vehicles may require additional assessment because the steering could be locked, the transmission may remain in Park or an electronic parking brake may be engaged. Tell us before collection if working keys are unavailable.
Do you provide recovery services for motor traders as well as garages?
Yes, vehicle transport requests from motor traders and other automotive businesses can also be assessed. See our Trade Vehicle Recovery page for information about broader motor-trade vehicle movements.
How much does vehicle recovery to a garage cost?
Pricing depends on the individual recovery job. Factors can include the collection location, workshop destination, distance, vehicle type, size, weight, condition, accessibility and loading requirements. Contact us for a personalised quote.
What information do you need for a garage recovery quote?
Provide the vehicle make and model, collection location, garage or workshop destination and accurate information about the vehicle's condition. Tell us whether it starts, drives, rolls and steers, whether keys are available and about any known damage or faults.
Need a Vehicle Recovered to Your Garage or Workshop?
Send us the vehicle details, collection location and workshop destination. Contact 247 Road Assistance for a personalised vehicle recovery and transport quote.